Rerurn to Romy the Cat's Site

It's the old good news bad news situation.  It will no doubt evolve over time, with more good news and less bad news.  Or, one would hope.  More trust and certainty and less crossing of the fingers and baited breath.

I ordered a 1500+ in the summer.  There were numerous 'it's in the next batch out' replies, that never saw fruit.  But, because 2000+ units would be done before 1500+ (due to a lack of boards for the lesser units), I was given a free upgrade to 2000+. Eventually, in the heart of winter, a unit was shipped.  Unfortunately, it was shipped to the wrong person, and could not be rerouted.  When various respiratory illnesses depleted the PurePower work force, I had to wait for another attempt at a unit being shipped to my address. 

A  3000+ actually arrived, a surprise upgrade due to availability of units.  I hurried to hook it up, full of excitement, flush with the 'new toy' syndrome.  When I turned it on, there was a loud buzzing from a fan, so loud that it was present during listening sessions of all listening volumes.  So, I had to send it back to be looked at.  A fan had been dislodged during shipping.  Instead of securing the fan anew, the folks at PP decided to add a new heat sink instead, due to the experimentation performed on another unit that had suffered a similar shipping insult.  I should add that throughout the time the 3000+ was shipped, I had numerous prompt replies with no difficulty, including some sent from the site of CES, when the PP folks were very busy.

The 3000+ was promptly returned.  When I took the unit out of the box however, I could hear a fateful sliding sound. Worse, the unit would not turn on after powering up.  In conversation with folks at PP on the phone, I opened the unit.  Connecters had been uncoupled, explaining why the controls wouldn't work and why things wouldn't power up.  Why had that occurred?  The screws holding one large board down had not been put back after having been removed at the PP facilities during repair work.  That meant a visit to Lowes, a purchase of screws, and my own final assembly.

The end of the story (so far)?  The unit is very quiet now.  It functions fine.  The system sound better than before, when I was using a nice Jena labs power conditioner.  Unfortunately, I've never used a 2000 or a 3000 for comparison.

Rerurn to Romy the Cat's Site