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In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.
Post Subject: Response to Mr. CatPosted by SOS on: 1/24/2013
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First the other customers of PP that are having a hum problem are NOT my customers and use different components than I. Second it is not just the turntable motor but also get the hum from the phono stage when plugged in. Again plugging these components into other conditioners do not give me the hum issue. Finally not receiving timely responses from PP to me is unacceptable. Customer service is as or if not more important than the product itself. My own motto goes something like this: customer service is like making love to a gorilla you don't stop when you're satisfied you stop when the gorilla is satisfied!
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