GoodSoundClub - Romy the Cat's Audio Site

In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.

Post Subject: The Full Price of AdmissionPosted by Paul S on: 6/4/2010

Romy, sorry if my outspoken attitude toward Pure Power bothers you, or your own solution to the problem has blunted or greatly narrowed the focus of your current interest. I think you mostly get where I'm coming from and you just don't like it, and your criticism is smart, and your points are well taken; but there are a few things going on here that just bug me that you either seem oddly comfortable with or you just really don't care about it in general terms, at least not any more. Maybe it would help if I referred to APS as Fremer...

I do not think I am being "protective" of this site, but I can't think of another "manufacturer" that has so blatantly harvested only the glowing remarks from this site, to literally broadcast from their own place, to use to sell ever more units that they do not test prior to shipping, and all the while it appears that they do not subsequently fix even the acknowledged problems, either. I mean, if I find a tick on my arm, I burn it off, and if I am with a group in the woods at the time, I call it to everyone's attention. In other words, I actually do tend to be somewhat of a "consumer activist", in some situations.

I hope I have made it clear that I am genuinely (mostly) happy for you and Bill, that your untested, faulty units none the less "worked" +/- as you wished, and that they have somehow worked out for you and Dr. Gaw in terms of the amount of time and money you are comfortable to throw at your electricity problems. OTOH, I am not comfortable giving them money...yet.

Don't get me wrong. I get your point - and I well know - about the rampant dishonesty and widespread manipulation of "reviews", etc. that pervade the "hi-fi-industry". But I really cannot remember a more flagrant case of flooding the market with faulty gear for many years. So, I am either pissed because they are "doing it on purpose", or I am simply wary because they are either inept or incompetent, and I want to use this forum, just as they do, to try to keep the subject completely open.

Yes, yes, the "30 day money back guarantee". But everyone knows that the unit goes bad on day 31. And, given that APS obviously do not screen units prior to shipping, who really knows what the problems will be? They sure as hell don't know, and it looks for all the world like they are not really prepared to deal with problems, either. While I am not saying APS would cut anyone loose on the 31st day, I think it is only sane to view APS' almost random failure rate and their lackadasical "customer service" with some alarm. In fact, you acknowledged this even as you scolded me (eg, "Good for you...").

How frustrated and desparate am I about the BEP? How soon will I defy my own sense of reason and financial sanity and buy an APS beta? How long would a sane person wait for some indication of a lower failure rate?

Perhaps it is an odd strategy to try to goad a marketing firm. But there was a recent post here where someone actually said he was keeping quiet about his concerns because he had an order pending! I hope at least that people will speak their minds.

I will keep TRYING to be rational... Go ahead and laugh, but the perfect outcome, for me, would be that APS finally take reasonable criticism - like mine - to heart and do better!

Best regards,
Paul S

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